Hassan Schroeder :: resume

webtuitive design

September 1996 - present

Founder and Principal

Architect and build highly usable and maintainable sites and Web-based tools.

AdKnowledge Inc.

( originally ClickOver )
November 1997 - November 1998

Director of Operations

Managed Operations group responsible for mantaining 24x7 availability of centralized banner-ad serving and reporting servers.

Sun Microsystems, Inc.

total: January 1989 - September 1996

Webmaster, JavaSoft

October 1995 - September 1996

Managed JavaSoft's Internet presence to support JavaSoft's long-term goals and objectives.

Webmaster, Sun Microsystems

January 1994 - October 1995

Developed Sun's first public World-Wide Web site as a marketing vehicle for Sun's products and technology.

Drove ongoing enhancements to Sun's Web presence, including time-based "magazine" format (with regular columnists, including myself) and enhanced page management tool introduced in May '95.

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Created (pre-SSL!) security architecture for limited-access server to distribute information to Sun channel partners, superceding an expensive quarterly CD-ROM distribution.

Co-created World Cup Soccer WWW site as part of corporate image marketing campaign.

Participated in architecture planning for the 24 Hours in Cyberspace project.

Other Sun Microsystems Positions

January 1989 - January 1994

Senior Technical Services Engineer (Channel Support)

Analyzed support channel information requirements; evaluated delivery mechanisms including document management/text search systems, groupware and databases; recommended and implemented those solutions.

Customer Service Engineer

Defined and developed productivity tools (project management, databases) for Sun internal use.

Product Manager, Customer Service

Increased scope of Customer Service Engineering involvement in the development process; drove to resolution service organization concerns relating to SunConnect's connectivity and network management products; wrote product support plans and monitored the product life cycle process; contributed material to and reviewed product manuals; administered beta testing, including site evaluation and approval, incorporation of customer feedback into the product, and survey of customer satisfaction; provided pre- and post-sales training and support on IBM-connectivity products.

National Advanced Systems

(now Hitachi Data Systems)
February 1984 - December 1988

Computer Engineer

Advised software development engineers on NAS/Sun SunOS/370 joint project; led development, tech pubs, and manufacturing in design and support planning activities for NAS network product line; developed competitive analysis evaluation guidelines.

Support Specialist

Managed technical problem escalation in the Northern California area; provided training and support to field engineers on NAS System/370-compatible mainframe and peripheral hardware, software, and microcode; developed and delivered technical customer presentations; managed CPU installation and upgrade teams of up to 25 people; awarded membership in the NAS "Tiger Club" for sustained outstanding performance in ensuring customer satisfaction.

Field Engineer

Managed customer satisfaction issues relating to the performance and availability of NAS systems in Fortune 1000 accounts; given responsibility for critical national account site after 10 months with company; promoted to District Support Specialist after only 18 months in position.